Scalefast Online Store Privacy Policy
Last updated: July, 2023
THIS DOCUMENT IS AN INTEGRAL PART OF THE STORE'S TERMS OF SALE AND DOES NOT CONSTITUTE AN INDEPENDENT AGREEMENT. THE TERMS DEFINED IN THE TERMS OF SALE HAVE THE SAME MEANING IN THIS PRIVACY POLICY DOCUMENT.
Preamble
This Privacy policy applies to the online store website cart.teledynecaris.com
We are Scalefast SAS, a French company having its registered office at 1 rue Jacqueline et Roland de Pury, 69002 Lyon, France. We are the affiliate of Scalefast Inc. (2100 Grand Ave. El Segundo CA 90245 – USA) which is the data controller for all data collected via this website, which we operate as authorized seller.
Scalefast SAS is responsible for your personal data, the purposes described in this statement and for the compliance with local data protection laws.
Our Data Protection Officer (DPO) can be contacted at privacy@scalefast.com
We respect the privacy of our customers, partners and suppliers of products or services and clients. The purpose of this privacy policy is to provide you with information concerning how we collect personal information when you use this website, and how we collect other information regarding your interaction with this website without identifying you as an individual; how we use, handle and disclose collected information; and choices you may have about the ways we collect and use that information. Our goal in handling personal information provided to us is also to comply with applicable data protection and privacy laws.
"Personal information" means information that identifies you personally, either alone or in combination with other information available to us.
Third Party Privacy Policies or Statements. If you access a website through which we offer products or services for sale, you will often see our web pages co-branded with the name and branding of the organization whose product you are purchasing. If the privacy policy or statement of one of our partners also appears on this website, this Privacy Policy will apply to our use of any information collected by us, and the privacy policy or statement of our partner will apply to any such information provided to that partner as contemplated by his Privacy Policy.
Which information do we collect?
We collect personal information you provide when you use this website. For instance, when you are providing information when you request information about a product or service available through this website, or when you purchase a product or service through this website; when you are entering a contest or a promotion, ordering a newsletter; and when you are downloading and/or registering products and/or signing up for additional services.
The information we collect may include, but is not limited to, your name, email address, IP address, billing and/or shipping address, phone number, and payment account information, which is collected by our payment processor activity and performance information, unique identifiers and hardware information, browser type and language, cookie information, information about your purchases and returns, information about your interactions or that you provide to us, and when necessary any other information about you submitted to verify who you are or to prevent fraud. If you call our customer service, we may collect personal information which you knowingly and voluntarily provide through your contact with our customer service representatives.
We furthermore collect information that is sent to us automatically by your web browser, which may include, without limitation, information that does not identify you personally (such as the date and time of your visit). The information we receive in this manner depends on the settings on your web browser. If you have created a user identity on one of your visits to this website, we may link the information provided by your browser to information that identifies you personally and use it for the purposes described below. Please review the settings of your web browser if you want to learn what information your browser sends or how to change your settings.
Most browsers are set by default and accept cookies, but you can choose to systematically accept or reject all cookies or only cookies from certain issuers. You may also configure your browser to accept or reject cookies on a case-by-case basis prior to their installation. You may also regularly delete cookies from your device terminal via your browser.
Remember to adjust the browser settings on each of your devices (tablets, smartphones, computers).
Each browser has its own way of managing cookies and cookies settings. Go to the “Help” menu of each browser to be informed of how to change cookie settings. For example:
for Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies;
for Safari™: https://support.apple.com/safari;
for Chrome™: https://support.google.com/chrome/answer/95647?hl=en-GB&hlrm=en;
for Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences;
for Opera™: https://help.opera.com/en/latest/web-preferences/#cookies.
Please note that setting your browser to disable cookies may restrict you from accessing certain features, pages, or areas of the website and we do not accept any liability for any consequences related to the settings you have chosen.
How do we collect this information?
We collect information that is typically not personally identifiable through the use of web technologies, including, without limitation, "session cookies," "persistent cookies," "JavaScript tags," and "web beacons" (also referred to as "tracking pixels"). As the Internet evolves, we may implement and use different types of technologies for this purpose.
Cookies allow a website to customize information that is presented to you through your use of this website (such as to display personalized content and targeted advertising to you on your future visits to this website), and to save time by storing information so you do not need to re-enter it during a later use of our website. We may place cookies on this site directly, or on behalf of the partner whose advertisement appears on this website or its service providers. In general, cookies do not identify you personally. However if you have created a user identity on one of your visits to this website, we may link the cookie to information that identifies you personally. We may use a combination of "session cookies" and "persistent cookies" on this website, further described below.
Session Cookies. A "session cookie" is a temporary cookie that expires when you close your browser. A session cookie assigns a randomly-generated, unique identification number to your computer when you access this website. Assigning your computer a number facilitates the proper functioning of the features of our websites by permitting us to maintain a persistent "state" for your session, such as maintaining the contents of your shopping cart during checkout. We also use session cookies to collect anonymous information (i.e., information that does not identify you personally) about the ways visitors use this website – which pages they visit, which links they use, and how long they stay on each page. We analyze this information (known as "click-stream information") to better understand our visitors' interests and needs and to improve the content and functionality of this website.
Persistent Cookies. Unlike a session cookie, a "persistent cookie" does not expire when you close your browser. It stays on your computer until the expiration date set in the cookie (for example, at the end of a calendar month) or until you delete it. Persistent cookies can be used to "tag" your computer so that the next time you visit (or someone using your computer visits), our server will recognize you, not by name, but by the "tag" on your computer. This will enable us to provide you with a personalized experience even if we do not know who you are. It will also allow us to collect more accurate information about the ways people use this website, for example, how people use this website on their first visit and how often they return. Using persistent cookies permits us to provide you with a more personalized shopping experience and, in some cases, may save you the trouble of re-entering information already in our database.
Web Beacons. When you visit this website, your computer may receive one or more "web beacons" in order to assist us with delivering cookies on this website, to collect anonymous information about the use of this website by our visitors, and to deliver customized or targeted content to you on this website and through our partners. Web beacons are graphic images, usually no larger than a 1x1 pixel, placed at various locations on this website. They also help us identify browser types, search terms that bring visitors to our website, and the domain names of websites that refer traffic to us. We may place web beacons on this site directly and may place web beacons on behalf of the partner whose branding appears on this website or its service providers. They also help us identify your IP address. The information collected by web beacons does not identify you personally. However, if you have created a user identity on one of your visits to this website, for example, by making a purchase, we may link the information we collect using web beacons to the information that identifies you personally and use it in the same ways as we use the information we collect using cookies. We also use web beacons to provide us with more information on any emails we send out. In particular, a web beacon in an email communication will send us information to let us know that you have received, opened, or acted upon an email you have chosen to receive from us.
List of Cookies
The cookies placed by our website are detailed in the table below:
Nº | TYPE | NAME | PURPOSE | DURATION |
1. | Application cookie | GEOBLOCK_* | Needed for geo restriction | 1 day |
2. | Session cookie | pep-territory | Used to save geo ip detection | Session |
3. | Application cookie | pep-sstorage | Used to save personal information (access token and API result) | 6 months |
4. | Application cookie | pep-lastconn | Used to save the last connection time, to detect when to renew the access token | 6 months |
5. | Application cookie | pep-esrb-data | Used to save the birth date for age gating (ESRB / PEGI checks) | 1 hour |
6. | Application cookie | laravel_session | Identify the session with a user | 2 hours |
Third-party cookies
We also use services offered by third parties.
Analytics cookies
Google Analytics helps us measure the number of visitors and see how they use the website, which helps us improving the website.
The data used in connection with these cookies include:
- How you interact with the site, such as the pages you visited;
- Your IP address, to locate where you log in from. This data is immediately anonymized and is not disclosed to Google.
The cookies used are detailed in the table below:
Nº | TYPE | NAME | COMPANY | PURPOSE | DURATION |
1. | Application cookie | _ga | Needed for Google Analytics / GTM | 6 months | |
2. | Application cookie | _gid | Needed for Google Analytics / GTM | 1 day | |
3. | Application cookie | _gat_* | Needed for Google Analytics / GTM | 1 min | |
4. | Application cookie | _gat | Needed for Google Analytics / GTM | 1 min |
Cookies to make the website more user-friendly and interactive:
To allow you to access certain features of the website, we use services offered by third parties, such as:
- Share buttons (Facebook , X, Google+);
- Video broadcasting on the website (YouTube);
- Social connectors (Facebook, X, Google, Instagram, Twitch, YouTube).
These features rely on third-party cookies that are directly placed by the service providers.
Our website may use social plugins (“plugins”) of the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
These plugins can be recognised by one of the Facebook logos (white “f” on a blue tile or a “thumbs-up” sign) or are marked as “Facebook Social Plugin”. A list of Facebook social plugins with illustrations is available on: https://developers.facebook.com/docs/plugins/page-plugin.
As soon as a web page is being accessed which contains such a plugin, your browser will establish a direct connection with the servers of Facebook. The content of the plugin will be communicated directly from Facebook to your browser and embedded in the web page. We therefore have no influence on the amount of data Facebook obtains through these plugins and thus inform you according to our current state of knowledge: http://www.facebook.com/help/help/?faq=17512.
Facebook obtains the information that you have accessed the corresponding page of our website through the embedding of the plugin. If you are at that time logged into Facebook, Facebook will be able to allocate your visit to our page to your Facebook account. If you interact with the plugins, (e.g. use the “Like” button or leave a comment) then this information will be transmitted by your browser directly to Facebook and stored there. If you are not on Facebook, Facebook may still be able to find out your IP address and store it.
The plugins of Facebook can be embedded by website providers on their own website or platform. By clicking on the plugin registered Facebook users can automatically leave a note in their Facebook profile that they approve the linked contents of the respective website provider. The embedded Facebook plugin communicates continuously with Facebook and sends data immediately upon visiting the embedding web page to Facebook — whether or not the user clicks on it.
The so-called iFrame (or source text) embedding causes the browser to load apart from the actually accessed website another “page in the page” which contains the respective plugin. In the case of Facebook plugins, this iFrame or source text is entirely created by Facebook and can in principle not be controlled or edited by us.
If the user is not logged in or not registered with Facebook, a cookie is still installed which carries identifying information, such as, for instance, B7dcTqgWq3fuDgllFw47QPIO, and is valid for two years.
If the browser later re-connects with the server of Facebook, this cookie will be transmitted to the user account and can be used to create a profile. The information stored in the cookie may also still be retrieved retrospectively if the user later registers on Facebook.
If the user is logged into Facebook during the current browser session, both the accessed web page and the cookie will be transmitted to Facebook - in this case the session ID will allow for this information to be clearly allocatable to the respective user account.
We are not acquainted with the purpose and extent of the data collection as well as any further processing and use of the data by Facebook. For further information on your rights in this respect and on the browser settings options available to protect your privacy, please contact Facebook or refer to Facebook's data protection information: http://www.facebook.com/policy.php.
It is possible to block Facebook social plugins with add-ons for your browser.
X
Our websites may use social plugins from the social network x.com operated by X Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
These plugins are identifiable by their X logo (white bird on blue square).
In particular, they allow you to share the content of our website with your X contacts.
Our websites may use plugins from the Instagram social network operated by Instagram LLC, 1601 Willow Rd Menlo Park CA 94025 USA.
These plugins are identifiable by their Instagram logo (minimalist camera).
In particular, they allow you to share the content of our website with your Instagram contacts.
Youtube
Our websites may use YouTube social network plugins operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
These plugins are identifiable by their YouTube logo (white triangle in a red rectangle).
They allow you to follow our video channel on this social network.
What use are we making of this information?
We may use personal information collected by us for the following purposes:
- to contact you if you have requested information or communication from us;
- to determine the country in which you are located for compliance purposes (including without limitation export compliance) and for security, anti-piracy, and fraud prevention purposes;
- to help verify that existing personal information about you, in our possession, is accurate and complete;
- to contact you and provide you with information regarding the waiting list product in case you have accepted to receive it.
- to provide you with product updates and upgrades, special offers, pricing information, newsletters, and other information, either on our own behalf or in some cases on behalf of a partner or client acting as their agent, where you have consented to receive it;
- to undertake any other promotional activity in the case you have consented to receiving and participating to such promotional activity;
- in connection with keys, access codes or other information as may be required to permit you to access the websites or services of our partners to receive products, updates or services;
- to verify compliance with applicable laws, rules and regulations;
- if you visit this website for the purposes of conducting a purchase transaction:
- to take, verify, process or deliver your order, process or obtain payment, verify your tax or tax-exempt status, contest chargebacks, determine your eligibility for a line of credit, or notify you of the status of your order;
- for fraud and piracy prevention purposes;
- to provide you, to the extent permitted by law, with a personalized shopping experience;
- to register your purchase with the manufacturer or service provider for warranty, technical support or similar purposes;
- to provide notice of your purchase to the provider of an online service for which you purchase a service use right from us, for example, in order for the service provider to enable your access to the service;
- for you to establish an account for future purchases, if you have consented to the creation of such an account;
- to facilitate the renewal of your subscriptions for products or services; and
- to provide you with effective customer service (which may to the extent and in a manner permitted by applicable law, include contacting visitors who commence but do not complete a checkout process to follow up on the incomplete session or to see if there was a problem with their use of this website), and/or technical support.
We justify our processing of personal data on the following legal bases: (i) performing of a contract to which you are a party, or (ii) performing a legal obligation to which we are subject, (iii), where required by law, and in some other cases, after having obtained your consent or (iv) pursuing our legitimate interests and those of third parties, i.e. improving and managing our products and services, administering our websites, obtaining professional advice to protect our business, sending communications to promote our products and services.
We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented), for other legitimate purposes (such as regulatory compliance), and as permitted or required by applicable law. We will observe applicable law and take reasonable steps to ensure any person or entity receiving personal information for the purposes described above, are obligated to protect and keep secure the personal information on your behalf.
What use are we making of the anonymous information we collect?
We may use anonymous information collected by us:
- to personalize and support your use of this website, our services, and/or the services of our partners;
- to improve this website, the customer experience, our advertising systems, and our products and services;
- to identify actions or transactions as originating through an affiliate marketing or referral program;
- to deliver targeted advertisements on this website and other websites;
- to provide reporting to our current and prospective partners and service providers; and
- for other historical, statistical or research and analyses purposes.
Our Partners
When we make products available for sale through a website, we are doing so as an independent e-commerce seller of the partner whose name and/or logo appears on the particular website. In connection with your purchase of a product or service through an online store we operate that is co-branded with our partner's branding, we will provide certain personal information and/or anonymous information you provide in connection with your purchase to that partner for reporting purposes, to allow our partner or its service provider to register your purchase, to enable your access to products or services provided by our partner or its suppliers, to facilitate warranty, technical support or after-sales service, to allow our partner or its subcontractor to send communications to you if you have consented to receive them, to allow our partner or its service provider to provide services in connection with this website such as customer support or single sign-on functionality on this website and our partner's website, or for similar purposes in order to fulfill obligations to you. We may also provide some of the personal information you provide in connection with your purchase to the publisher or manufacturer of a product you purchase, or operator of a service for which you purchase a service use right from us, if different than the partner whose name and/or logo appears on this website. The privacy policy of our partner, and of the publisher, manufacturer or operator of the product or service you purchase, will govern how that party uses and protects any of your personal information that we provide to them.
Our Service Providers
We use other companies to provide joint services or certain services to us or on our behalf and help us to operate our business. For example, to the extent permitted by applicable law we may use our corporate affiliates and/or other companies to host or maintain this website, to process credit card payments, to provide fraud screening and/or detection services, to perform data integrity checks, to offer you a line of credit, to provide website optimization services, to fulfill your order, for payment collection, to deliver advertisements on this website and third party websites, to send mail or email, and/or to provide customer service. We may share your information with our service providers in connection with their provision of services to us. These companies are required by contract to use any information we share with them only to perform services to us or on our behalf and to protect the confidentiality of your personal information. We will not share your personal information with our affiliates or unrelated third parties to use for their own marketing purposes without your consent.
To Comply With Legal Requirements, Cooperate With Law Enforcement, Prevent Fraud and Other Crimes, and Protect Legal Rights, Property, You and Others. To the extent permitted by applicable law, we may disclose the personal information we collect on this website without notifying you when we, in good faith, believe disclosure is appropriate to comply with the law or a regulatory requirement; to comply with governmental, administrative or judicial process, requirement or order, such as a subpoena or court order; to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce a contract; to protect our legal rights, property or safety, our corporate affiliates, and their respective employees, clients and partners and agents, other users or the public in general; or to protect your vital interests if determined necessary by us. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we may share our server logs – which contain visitors' IP addresses – with the appropriate investigative authorities who may use that information to trace and identify individuals. We also reserve the right to report to appropriate law enforcement or government agencies any activities that we, in good faith, believe are or may be in violation of applicable laws, rules or regulations without providing notice to you.
In Connection With Corporate Events. If one of our corporate affiliates or a third party has acquired our business, specific assets or the business of one of our operating divisions through which you have provided information to us, for example, as the result of a sale, merger, reorganization, insolvency, dissolution or liquidation, your personal information will become owned by that company. In that event, the acquiring company's use of your personal information will still be subject to this Privacy policy, any applicable Supplemental Privacy Notices, and the privacy preferences you have expressed to us.
What are your choices?
We respect your right to make choices about the ways we collect, use and disclose information about you. We generally ask you to indicate your choices at the time and on the page where you provide your personal information.
When you provide personal information, we may offer you a choice as to whether you would like to receive further communications from us and/or from our partners, such as communications related to updates, upgrades, special offers and pricing. You have the right to withdraw your consent at any time. If you decide you no longer want to receive promotional messages from us, you may let us know by clicking “unsubscribe” in every promotional messages you receive from us or via the contact form on our website www.scalefast.com; please specify which consent you are revoking in your email to us. Please note, however, if you give us permission to add your contact information to the Merchant's mailing list and later withdraw your permission, you will have to contact the Merchant (or use the "opt-out" provided in the emails the Merchant sends you) to have your name removed from the Merchant's mailing lists.
If you accept a session or persistent cookie, you can delete it at any time through your web browser (e.g., as soon as you leave our website). If you do not wish to receive cookies or wish to manage when you accept cookies in general, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept our cookies, if you set your browser to reject cookies, you may not be able to use all of the features and functionalities of this website.
We and our partners use third party service providers, which may include but are not limited to Google Analytics and Omniture, to serve ads on our behalf across the Internet, and sometimes on this website. These ads may collect anonymous information about your visits to the website on which such ad is placed, your interaction with these ads and the products and services offered by us, our partners and our suppliers through the use of a pixel tag or other web technologies. We and our partners may use this anonymous information to provide targeted advertisements to you for goods and services. If you opt out of having your information collected through cookies, web beacons and other tools, your existing display advertising cookie(s) will be deleted and new cookie will attempt to be placed that instructs service providers not to track your future activities when that cookie is detected (a "no-track" cookie). If your browsers are configured to reject cookies when you visit our opt-out page, a "no-track" cookie cannot be set on your computer. Also, if you subsequently erase "no-track" cookies, use a different computer or change web browsers, you will need to opt-out again.
In certain circumstances, where you do not provide personal data which is required, we will not be able to provide the products and services under our contract with you or may not be able to comply with a legal obligation on us. We will make it clear if and when this situation arises and what the consequences of not providing the personal data will be.
How do we secure your personal information?
We are committed to keeping personal information secure. We have implemented physical, technical and administrative safeguards reasonably designed to protect your personal information from unauthorized access and disclosure. When we collect or transmit sensitive information such as a financial account number, we use industry standard methods to protect that information. It is important that you understand, however, that no website, database or system is completely secure or "hacker proof." You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your password.
Different countries have different privacy laws and requirements. Please know, however, that no matter where your personal information is collected, used, transferred or stored, if it was collected through this website, it will be protected by us in accordance with the terms of this Privacy Policy and applicable laws, rules and regulations.
What are your rights?
You have certain rights in relation to your personal data. Some of these rights will only apply in certain circumstances. If an individual would like to exercise, or discuss, any of these rights, he should submit his request in writing or email to [email] and provide sufficient information to allow us to understand the scope of the request.
- Access: you are entitled to ask us if we are processing your personal data and, if we are, you can request access to your personal data. This enables you to receive a copy of the personal data we hold about you and certain other information about it.
- Correction: you are entitled to request that any incomplete or inaccurate personal data we hold about you is corrected.
- Erasure: you are entitled to ask us to delete or remove personal data in certain circumstances. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims.
- Restriction: you are entitled to ask us to suspend the processing of your personal data, for example if you want us to establish its accuracy or the reason for processing it.
- Transfer: you are entitled to request the transfer of your personal data to another third party in limited circumstances.
- Objection: where we are processing personal data based on legitimate interests (or those of a third party) you may challenge this. However, we may be entitled to continue processing personal data based on our compelling legitimate interests or where this is relevant to legal claims. You also have the right to object where we are processing personal data for direct marketing purposes.
- Automated decisions: you are entitled to contest any automated decision made about you where this has a legal or similarly significant effect and ask for it to be reconsidered.
- Consent withdrawal: you have the right to revoke your consent at any time, without affecting the lawfulness of processing based on your consent before withdrawal.
- Supervisory Authority: you also have a right to lodge a complaint with a competent supervisory authority, in particular in the Member State in the European Union where you are habitually resident, where you work or where an alleged infringement of Data Protection Legislation has taken place.
- Determine guidelines as to the use of your personal data after your death: if specifically provided under your local law, you have a right to determine guidelines as to the storage, erasure and communication of your personal data after your death. These guidelines may be general or specific.
What is our policy regarding children's privacy?
This website is not directed at nor targeted to children. If you have not reached the age of majority or are not able to enter into legally binding agreements in your country, you may not use this website unless supervised by an adult. Our goal is to comply with applicable laws and regulations relating to collection and use of information from children as such term is defined by applicable laws. If you believe that we have received information from a child or other person protected under such laws, please notify us immediately by email by clicking privacy@scalefast.com, and we will take reasonable steps to remove that information from our databases.
Transfers of personal information to outside of the European Union
Your personal information may be transferred to our affiliates and to third parties that provide us with products or services- such as the partner whose name and/or logo appears on this website- which are located outside the European Union and in particular in the United States and Canada.
When your personal information is transferred to a party located in a country that does not provide for a level of data protection that is sufficient according to European Union standards, such transfer will be made on a data transfer agreement based on the standard contractual clauses approved by the European Commission, copies of which are available on demand by sending an email to privacy@scalefast.com.
CALIFORNIA PRIVACY RIGHTS:
California law provides consumers residing in California with specific rights regarding their “personal information.” This section is intended to provide Notice at Collection (“CA Notice”), which provides additional notices to California consumers, describes their rights under the California Consumer Privacy Act, as amended (“CCPA”) and explains how to exercise those rights. In the event of a conflict between any other Scalefast policy, statement or notice and this CA Notice, this CA Notice will prevail as to California consumers and their rights under the California law
Categories of Personal Information Collected
We may have collected the categories of personal information listed below within the last twelve (12) months.
- Identifiers, such as name, physical address, unique personal identifier (such as pixels, cookies, web beacons), IP address, email address, phone number, customer number, account name, ID card information or other similar identifiers.
- Categories of personal information described in the California Customer Records Statute (California Civil Code Section 1798.80), including physical characteristics,
- Commercial information, including purchasing habits, payment methods, and billing information.
- Internet and other similar network activity, such as browsing history.
- Inferences derived from the above information to create consumer profiles reflecting certain preferences and behaviors.
To the extent permitted by applicable law, we will retain your personal information only for as long as we believe it is necessary to fulfill the purposes for which it was collected, including for the purpose of meeting any legal, accounting, or other reporting requirements or obligations.
Business or Commercial Purpose for Collecting, Sharing, and Selling Information
We may collect and share personal information for the following business and commercial purposes: auditing our products and services, detecting security incidents, debugging and fixing errors, research, identifying fraudulent transactions, activities to maintain the quality of our products and services, and encouraging and enabling purchases, subscriptions to newsletters, operational purposes, and other commercial transactions. For more information, see What use are we making of your personal information.
Additional business purposes for which we collect, use, and share personal information include sharing of personal information as required or permitted by applicable law, with government or private parties to comply with applicable law or legal process, and to the consumer or other parties at the consumer's request.
Categories of Sources of Personal Information
We collect personal information directly from you, for example when you make purchases with us, interact with our customer service, sign up for an account with us or subscribe to our newsletter; automatically when, for example, you browse our Website, make purchases from us, or sign-in to our Website using your social media account; and from third-party sources, such as, advertising networks; Internet service providers; data analytics providers; government entities; operating systems and platforms; social networks; data brokers; affiliates and subsidiaries, and other users who we notify you of or to which you consent. For example, social media companies when you sign up to our Website using your social media account.
Categories of Third Parties to Whom We Disclose Information
We may share your personal information with third parties, including advertising networks, data analytics providers, social networks, law enforcement, advisors and agents, regulators, government entities and law enforcement, affiliates and subsidiaries, internet service providers, operating systems and platforms, other users and our corporate affiliates as well as service providers for certain processing activities on our behalf to operate the Website, such as Website hosting, order and return processing, payment processing, delivery of fulfilment of products or services, delivering content, management of the Website, for a business or commercial purpose.
For more information, please see What use are we making of the anonymous information we collect? Section.
Sale of Personal Information
For the purposes of the CCPA, “selling” is broadly defined and applies to scenarios where we share personal information such as identifiers (not including government identifiers), internet and electronic activity information and inferences with third parties such as advertising networks (including those that facilitate interest-based and other advertising and marketing), data analytics providers and social networks in support of advertising and campaign management, to analyze use of the Website and services, to optimize and develop our products and services, to improve and measure our ad campaigns, and to reach users with more relevant ads and content on third party sites and services. We do not, however, knowingly sell any personal information about children or minors under 16 years old.
Your California Consumer Rights
The sections above describe the categories of personal information we collect, the categories of sources from which the personal information is collected, our purposes for processing each category, whether we sell or share personal information, whether we have disclosed personal information for a business purpose, the categories of recipients, and our retention periods.
Right to Know: With respect to the personal information we have collected about you, you have the right to request from us, subject to certain exceptions:
- Categories of personal information about you we have collected;
- The sources from which we have collected that personal information;
- Our business or commercial purposes for collecting, selling, or sharing that personal information;
- The categories of third parties to whom we have disclosed that personal information; and
- A copy of the specific pieces of your personal information we have collected.
Right to Correct: You have the right to request that we correct inaccuracies in your personal information.
Right to Delete: Subject to certain conditions and exceptions, you may have the right to request deletion of personal information that we have collected about you.
California consumers who are registered users of the Website and are under 18 years of age may request the removal of content or information they posted on the Website. We will remove such content or information when we are required to do so by law. To request the removal of content or information you posted on the Website, you may contact us as described below. Please note that even if we remove the content or information that you posted, we cannot prevent further use or disclosure of that content or information by others once you have shared it publicly.
Right to Opt-Out of Sale: A “sale” includes disclosing or making available personal information to a third party in exchange for monetary or other valuable consideration. California residents may have the right to opt-out of the sale of their personal information. To exercise this right, please visit the “Do Not Sell My Personal Information” link on our webpage.
Right to Non-Discrimination: We will not discriminate against you for exercising any of the rights described in this section.
Submitting Privacy Rights Requests
California consumers may make the above request by contacting us at privacy@scalefast.com
To protect your privacy and comply with the CCPA, we may need to verify your request, including your identity. The verifiable consumer request, if required, must:
- Provide sufficient information that allows us to reasonably verify your identity as the person whom we collect personal information, and in the cases for more sensitive or important personal information, we require that be done in a high degree of certainty. We do this in a number of ways, depending on how we have interacted with you in the past including requiring you to log into your account, if you have one, or matching information we have in our records with information you provide to us. We use personal information you provide during verification to keep a record of your request; and
- Describe your request with enough detail that allows us to properly understand, evaluate, and respond to it.
Please note that we may not be able to fully respond to your right to know request if we cannot verify your identity consistent with the CCPA's standards for verification and security and confirm that the personal information relates to you.
Consistent with the CCPA and our interest in the security of your personal information, we will not deliver to you your government-issued id number, financial account number, an account password, or security questions or answers, in response to a CCPA request; however, we will confirm whether or not we are processing your personal information.
Using an Authorized Agent
You may use an authorized agent to exercise your rights under the CCPA. We may request evidence from the authorized agent that you have provided that agent with signed permission to submit the requests on your behalf. We may ask you to verify your identify with us directly or we may ask you to directly confirm with us that you provided the authorized agent permission to submit the request. We reserve the right to deny requests, where we reasonably suspect that the request is fraudulent. For the protection of our customers, we must receive all information requested and must verify an agent's legal authority to our satisfaction consistent with what the CCPA requires or permits before we can fulfill a request by an authorized agent.
Global Privacy Control
Global Privacy Control (“GPC”) is a technical specification that you can use to inform sites of your privacy preferences regarding ad trackers. To set up GPC, you can visit the Global Privacy Control page at https://globalprivacycontrol.org/. If you do choose to set up GPC, we will turn off all non-required cookies on our site through our OneTrust tool found at the bottom of our webpage. Please note that this may impact the functionality of our sites or your account.
Do Not Track Notice
Some web browsers have “do not track” features that allow you to tell a website not to track you. If you have GPC enabled browser, we will honor that request.
CANADIAN PRIVACY RIGHTS
- If you contact us via telephone, the call may be recorded for quality purposes and so that we can respond to your request.
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If you are a resident of the province of Quebec or are otherwise subject to the Quebec Act respecting the protection of personal data in the private sector, there are additional rights available to you in addition to those listed above:
- You can request data portability, meaning that you have the right to receive a copy of your personal data in a structured, commonly used and machine-readable form and, if technically feasible, to transfer such personal data to another party at your request; and
- You can request deindexation of your personal data, meaning that, under certain circumstances, you can ask that we cease to disclose any of your personal data or that we deindex any hyperlink associated with your name and allowing to access your personal data, if such disclosure is prohibited by law or otherwise deemed harmful.
Additional information
If you have any questions, comments, or concerns regarding this Privacy policy or our privacy practices, or have privacy-related questions not answered online, you may contact us by any of the following means:
- Via our contact form on our website www.scalefast.com.
- By email, click here.
By using this website or submitting personal information to us through this website, you are consenting to the collection, use, transfer, and disclosure of information as described in this privacy policy.
We may occasionally update this Privacy policy. These updates may reflect, among other things, changes in applicable laws, rules or regulations, changes to our data collection practices, and/or changes to our business or services. Changes to our Privacy policy will become effective 30 days after posting and will only apply to your personal information we hold if you use the site after the revised statement becomes effective. If revisions to the Privacy policy materially affect how we may use Personal Information collected from you prior to the date of the revised statement, then we will request that you opt-in to the revised Privacy policy. We will post an updated version of this Privacy policy on the website with a revised effective date, to let you know that we have updated the Privacy policy.